Privacy policy

This Privacy Policy describes how Whimzly collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party payment gateways; we do not store card details)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referring URLs

Order and Communication Information

  • Purchase history
  • Customer support inquiries
  • Feedback, reviews, or responses you provide

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Communicate order updates, confirmations, and customer support responses
  • Improve our products, services, and website experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements
  • Send promotional or marketing communications (only if you have opted in)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember your preferences
  • Analyze traffic and usage patterns
  • Improve performance and user experience

You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the Site.

4. Third-Party Services

We may share limited personal information with trusted third-party service providers who assist us in operating our business, including:

  • Payment gateways
  • Shipping and logistics partners
  • Website hosting and analytics providers
  • Marketing and email communication platforms

These third parties are obligated to protect your information and use it only for the purposes specified by us.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you
  • Request correction or updates to your information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Whimzly
Email: contact.whimzly@gmail.com