Shipping policy
At Whimzly, we aim to make your shopping experience smooth and reliable from checkout to delivery. Please review our shipping policy below for details on how and when your order will reach you.
1. Shipping Methods Available
We offer shipping through trusted courier and logistics partners to ensure safe and timely delivery. Shipping methods available may vary depending on your location and will be displayed at checkout.
2. Order Processing Time
All orders are processed within 5-7 days after the order is placed and payment is successfully confirmed. Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, processing may be delayed slightly. In such cases, we will notify you via email.
3. Delivery Timeframes
Once your order has been shipped, estimated delivery time is:
- Domestic Shipping (India): 5-7 days
Delivery times are estimates and may vary based on location, courier performance, weather conditions, or other factors beyond our control.
4. Tracking Information
Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment. Please allow up to 24 Hours for tracking information to become active.
5. Delivery Issues and Delays
If your order is delayed, lost, or arrives damaged, please contact us immediately at contact.whimzly@gmail.com. While we are not responsible for delays caused by courier partners, we will do our best to assist you and resolve the issue promptly.
Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.