Terms of service
Effective Date: 17th December 2025
These Terms of Service govern your access to and use of Whimzly and the website https://whimzly.com/. By accessing or using our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Account Terms
To access certain features of our Site, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information and to keep your login credentials secure. You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.
2. Pricing and Payment
All prices displayed on the Site are in Indian Rupees (INR) unless stated otherwise and are inclusive or exclusive of applicable taxes as specified at checkout. Prices are subject to change without prior notice.
Payments must be made through our authorized payment gateways. We do not store your credit/debit card details. By placing an order, you authorize us to charge the applicable payment method for the total order value.
3. Product Descriptions
We strive to ensure that all product descriptions, images, and specifications on the Site are accurate and up to date. However, we do not guarantee that all information is error-free, complete, or current. Minor variations in color, packaging, or appearance may occur.
4. Order Acceptance
Placing an order on our Site constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion, including but not limited to situations involving product unavailability, pricing errors, or suspected fraudulent activity.
An order is considered accepted only after you receive an order confirmation from us.
5. Shipping and Delivery
We aim to process and ship orders within the timelines stated on our Site. Delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or regional restrictions.
We are not responsible for delays caused by third-party logistics providers, though we will assist in resolving delivery issues where possible.
6. Returns and Refunds
Returns and refunds are subject to our Returns & Refund Policy, which is available on the Site and forms an integral part of these Terms. Please review the policy carefully before making a purchase.
Refunds, if approved, will be processed to the original payment method within the timeframes specified in the policy.
7. Prohibited Uses
You agree not to use the Site:
- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe upon our intellectual property rights or those of others
- To transmit malicious code, viruses, or harmful content
- To engage in fraudulent, abusive, or deceptive behavior
We reserve the right to restrict or terminate access for violations of this section.
8. Limitation of Liability
To the fullest extent permitted by law, Whimzly shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of profits, data, or goodwill.
Our total liability shall not exceed the amount paid by you for the product or service giving rise to the claim.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Site. Continued use of the Site after such changes constitutes acceptance of the revised Terms.